General Terms and Conditions of Use of this website

In using the information, documents, products, software programs and individual services (collectively “the services”) provided by this website, you are deemed to recognise, and to agree to, these General Terms and Conditions of Use together with all the provisions hereof.

“Authority or other body” means the public authority, Ministry, administration or other public body which is responsible, either alone or together with others, for this website.

Obligations of the user

This website is accessed via the internet. The user declares that he/she is aware of the risks arising in this connection and that he/she accepts those risks. He/she must protect him/herself against cybercrime by choosing a suitable and secure computer configuration.

The Ministry of Agriculture, Viticulture and Rural Development cannot be held responsible for any loss or damage which the user may suffer, directly or indirectly, in connection with his/her navigation on this website and the use of the services provided by it, or any sites to which reference is made.

Use of the website is free of charge.

Management of cookies

This website uses cookies, i.e. small text files, for analysis of information about the navigation by the user (frequency of visits, duration of visits, pages accessed, etc.). They are placed by the website in a dedicated directory on the user’s computer. They contain the name of the server that has generated them, an identifier in the form of a unique number, and an expiry date. The unique identifier enables the website to recognise the user’s computer at each visit. The session cookies are deleted from the user’s computer when the session is ended. Permanent cookies, on the other hand, remain on the user’s computer for a certain time after termination of the session.

The user may decide for him/herself whether the web server of this website is or is not authorised to store cookies on his/her computer. He/she may at any time choose to customise his/her browser settings in such a way that cookies are not accepted or stored. Moreover, he/she may at any time delete cookies already stored in his/her browser.

The use of particular functions of the website may be limited or deactivated if the user does not allow the website’s cookies. The user is accordingly advised to configure his/her browser in such a way that the website’s cookies are accepted. If you have any questions concerning the management of cookies, please e-mail us at communication@ma.etat.lu.

Changes to the website

The Ministry of Agriculture, Viticulture and Rural Development reserves the right, without giving prior notice, to make enhancements or changes to, or to suspend operation of, the website by reason of maintenance work or updating measures, or on any other reasonable grounds.

In particular, the Ministry of Agriculture, Viticulture and Rural Development may at any time wholly or partly remove, add to, supplement or refine existing information and/or services provided by the website. No claim shall lie against the Ministry of Agriculture, Viticulture and Rural Development for any loss and/or damage directly or indirectly connected with any such changes.

General limitations of liability

The Ministry of Agriculture, Viticulture and Rural Development warrants that this website shall be made available to the greatest extent possible. However, it cannot be held responsible in the event that the website is unavailable, either temporarily or completely.

The Ministry of Agriculture, Viticulture and Rural Development warrants to the best of its ability that the data system is secure. Nevertheless, it cannot be held responsible in the event that the website is unavailable, either temporarily or completely.

The Ministry of Agriculture, Viticulture and Rural Development warrants to the best of its ability that the information presented on the website and published in the social networks is correct. However, it cannot be held responsible in the event that any updating of information or forms is not carried out, in the event of any application errors relating to the system or any encoding, in the event of any inaccuracies or lacunae in the information made available, or in the case of any errors or failures.

The aim is to disseminate correct and up-to-date information from a variety of sources; however, the Ministry of Agriculture, Viticulture and Rural Development cannot exclude all risk of factual errors. None of the information published on this website lays any claim to being complete and exhaustive; nor does it give rise to any legal obligation on the part of the Ministry of Agriculture, Viticulture and Rural Development. The generally understandable presentations and translations are of a purely informative nature. Only the legal texts published in the Mémorial (Official Journal of the Grand Duchy of Luxembourg) shall be deemed to be authoritative.

The information on this website is of a general nature. Accordingly, that information is not tailored to any personal or specific circumstances or factors; it cannot therefore be regarded as constituting any personal, professional or legal advice to the user. If the user requires personal or specific advice, he/she should invariably contact the competent departments within the relevant authorities.

Limitation of liability on the part of the website

Liability on the part of this website is expressly excluded in respect of all direct and indirect consequences arising from any of the following situations or circumstances:

  • lack of compatibility between the service offered and the equipment, applications, procedures or infrastructures of the user or of third parties;
  • security vulnerabilities attributable to the user or to any third party, and, generally, all security vulnerabilities the blame for which cannot be directly attributed to this website;
  • error and/or fraud or deceit on the part of the user or any third party;
  • possible unavailability or malfunction of electronic systems or communication networks.

Links to other websites

This website may contain links to other websites which may be of use or interest to the user. No systematic checks concerning the content of those websites is carried out by the Ministry of Agriculture, Viticulture and Rural Development, and in particular by the relevant authority or other body. Consequently, they cannot be held responsible for the content of those websites, as regards either their legality or the correctness of the information provided therein.

Intellectual property

This website and all of its component parts (including the layout), together with the information and services offered, are covered by the laws on the protection of intellectual property and copyright.

Save in so far as may be otherwise specified, the Ministry of Agriculture, Viticulture and Rural Development grants no licence or consent in relation to the intellectual property rights which it owns in this website, the component parts thereof or the services.

Text documents

Save in so far as may be otherwise specified, the user shall be entitled to view, download and/or print out all text documents without prior request.

Other content

Save in so far as may be otherwise specified, the reproduction of other content (photos, videos, audio files, digital animations, graphics, etc.) is permitted free of charge, provided the source, the copyright and the author’s name are indicated, where necessary in close proximity to the content.

Content of this kind may not be sold, rented out for consideration or used for commercial or advertising purposes.

The said content may not be modified, transformed or adapted in any way, whether wholly or in part.

Where users reproduce the content of this website, they undertake that, in so doing, they will show respect for human dignity and for the individual.

Save with the express consent of the publisher, this website may not be integrated, wholly or in part, in any other portal or website.

The rights implicitly or expressly conferred on you above constitute an authorisation of use and do not in any way constitute an assignment of rights, transfer of ownership or otherwise in connection with this website.

Changes to the General Terms and Conditions of Use

These General Terms and Conditions of Use may be changed or supplemented at any time, without prior notice, on account of modifications to the website or changes to the applicable legislation, or on any other reasonable grounds. The user shall be under an obligation to acquaint him/herself with the General Terms and Conditions of Use of the website, of which only the online version, as updated from time to time, shall validly apply. It is entirely possible that the General Terms and Conditions of Use may be modified during the interval between two visits to the website; accordingly, the user must read them carefully each time before making fresh use of the website.

Applicable law and jurisdiction

Disputes arising in connection with this website shall be governed by Luxembourg law and shall be subject to the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg.

Protection of personal data

General

The data communicated by the user shall be processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The Ministry of Agriculture, Viticulture and Rural Development does not gather any personal data apart from IP addresses in the server protocols, which are collected for security reasons. The user is not required to give consent before visiting this website.

The controller for the purposes of such processing is the authority or other body responsible for this website.

The user may lodge a complaint concerning the protection of his/her data through the communication channels made available from time to time for that purpose or with the data controller, being in this case the body responsible for this website, namely the Ministry of Agriculture, Viticulture and Rural Development, 1, rue de la Congrégation, L-1352 Luxembourg, or by e-mail to communication@ma.etat.lu.

In addition, the user may, in the event of any dispute in this regard, contact the National Data Protection Commission (Commission nationale pour la protection des données), at its head office at 1, Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette.

Data protection provisions regarding the application and use of Facebook

The controller responsible for the processing has integrated in this website certain Facebook components. Facebook is a social network. A social network is a social meeting-point operated within the internet, an online community which as a general rule enables users to communicate with each other and to interact in the virtual space. A social network may serve as a platform for exchanging opinions or experiences, or it may enable the internet community to make available personal or company-related information. Facebook allows users of the social network inter alia to create private profiles, to upload photos and to network via friendship requests.

Each time a visit is made to one of the individual pages of this website, which is operated by the controller responsible for the processing and on which a Facebook component (Facebook plugin) has been integrated, the internet browser on the IT system of the person concerned is automatically prompted by the relevant Facebook component to download from Facebook a display of the corresponding Facebook component. A general overview of all Facebook plugins is available for inspection on the company’s website. In the context of this technical process, Facebook receives information about which specific page of our website is being visited by the person concerned.

If the person concerned is at the same time logged in to Facebook, Facebook is able to see, with each visit to our website by the person concerned and throughout the duration of that visit, which specific web page of our site is being visited by the person concerned. This information is gathered by the Facebook component and allocated by Facebook to the Facebook account of the person concerned. If the person concerned clicks on one of the Facebook buttons integrated in our website, for example the “Like” button, or if he or she makes a comment, Facebook allocates that information to the personal Facebook user account of the person concerned and stores those personal data.

Facebook is informed via the Facebook component that the person concerned has visited our website whenever that person, at the time of that visit, is simultaneously logged in to Facebook; this happens regardless of whether or not the person concerned clicks on the Facebook component. Where the person concerned does not wish this information to be communicated to Facebook, he/she can prevent this from happening by logging out of his/her Facebook account before visiting our website.

Facebook’s Data Policy provides information about the collection, processing and use of personal data by Facebook. It also explains which configuration options are offered by Facebook with a view to protecting the privacy of the person concerned. In addition, various applications are available making it possible to prevent data from being communicated to Facebook. Such applications can be used by the person concerned to suppress a communication of data to Facebook.

Data protection provisions regarding the application and use of Instagram

The controller responsible for the processing has integrated in this website certain Instagram components. Instagram operates as a service providing an audio-visual platform, whereby users are able to share photos and videos and to disseminate such data in other social networks.

Each time a visit is made to one of the individual pages of this website, which is operated by the controller responsible for the processing and on which an Instagram component (Insta button) has been integrated, the internet browser on the IT system of the person concerned is automatically prompted by the relevant Instagram component to download from Instagram a display of the corresponding Instagram component. In the context of this technical process, Instagram receives information about which specific page of our website is being visited by the person concerned.

If the person concerned is at the same time logged in to Instagram, Instagram is able to see, with each visit to our website by the person concerned and throughout the duration of that visit, which specific web page of our site is being visited by the person concerned. This information is gathered by the Instagram component and allocated by Instagram to the Instagram account of the person concerned. If the person concerned clicks on one of the Instagram buttons integrated in our website, the data and information thereby communicated are allocated to the personal Instagram user account of the person concerned and stored and processed by Instagram.

Instagram is informed via the Instagram component that the person concerned has visited our website whenever that person, at the time of that visit, is simultaneously logged in to Instagram; this happens regardless of whether or not the person concerned clicks on the Instagram component. Where the person concerned does not wish this information to be communicated to Instagram, he/she can prevent this from happening by logging out of his/her Instagram account before visiting our website.

Further information about Instagram and the Instagram data protection provisions in force can be found on the company’s website.

Data protection provisions regarding the application and use of YouTube

The controller responsible for the processing has integrated in this website certain components of YouTube. YouTube is an internet video portal which allows video publishers to upload video clips free of charge and other users to watch, review and comment on that video material, likewise free of charge. YouTube permits the publication of all kinds of videos; for this reason, not only complete films and television broadcasts are available via the internet portal but also music videos, trailers and videos produced by users themselves.

Each time a visit is made to one of the individual pages of this website, which is operated by the controller responsible for the processing and on which a YouTube component (YouTube video) has been integrated, the internet browser on the IT system of the person concerned is automatically prompted by the relevant YouTube component to download from YouTube a display of the corresponding YouTube component. Further information about YouTube can be found on that company’s website. In the context of this technical process, YouTube and Google receive information about which specific page of our website is being visited by the person concerned.

If the person concerned is at the same time logged in to YouTube, YouTube is able to see, with each visit made by that person to a web page on our website that contains a YouTube video, which specific web page of our site is being visited. This information is gathered by YouTube and Google and allocated to the YouTube account of the person concerned.

YouTube and Google are informed via the YouTube component that the person concerned has visited our website whenever that person, at the time of that visit, is simultaneously logged in to YouTube; this happens regardless of whether or not the person concerned clicks on a YouTube video. Where the person concerned does not wish this information to be communicated to YouTube and Google, he/she can prevent this from happening by logging out of his/her YouTube account before visiting our website.

The data protection material published by YouTube provides information about the collection, processing and use of personal data by YouTube and Google.

Exercising your rights

Within the framework of the General Data Protection Regulation, please note the following rights which you are entitled to exercise in relation to your data:

  • Right to be informed: you have the right upon request to be told whether we process personal data relating to you. You can obtain a copy of your data as well as information concerning the purpose for which the data are processed, the categories of personal data processed by us, the recipients of those data and the length of time for which the data are retained.
  • Right to rectification: where information is incorrect or incomplete, you have the right to have it corrected.
  • Right to erasure: you can demand the erasure of your personal data (this is known as the “right to be forgotten”).
  • Right to restriction of processing: in certain circumstances you have the right to temporarily restrict the processing of your personal data. The data are retained by us, but can no longer be used or processed until such time as the restriction is lifted.
  • Right to withdraw consent: you have the right at any time to withdraw your consent to the processing of your personal data by the Ministry of Agriculture, Viticulture and Rural Development.

In general, you can exercise the above rights free of charge. All you have to do is send your request to the Ministry of Agriculture, Viticulture and Rural Development by e-mail to communication@ma.etat.lu or by post, with a signed letter and a copy of your identity card attached, to the address of the Ministry’s Communication Department, 1, rue de la Congrégation, L-1352 Luxembourg.

Security and confidentiality

Our website uses the Transport Layer Security (TLS) protocol, also known by the name HTTPS or “SSL-certificate”, to encode communication between your browser and our servers. Data (contained in, for example, requests or information sent via forms) are never exchanged in plain text with our servers.

In order to ensure that you enjoy maximum security and confidentiality, the Ministry of Agriculture, Viticulture and Rural Development also takes internal organisational and technical measures to prevent harm, alteration, destruction, loss and misuse of your personal data or their transmission to unauthorised third parties.